At Square cart, we strive to ensure that you are (customer) completely satisfied with your purchase. If for any reason you are not satisfied, we offer a comprehensive return and refund policy.

1. Return policy:

• Return Window: 60 days from the date of purchase.
• Eligibility: Items must be unused and in their original packaging.

Return Methods:-

• Online return form
• Email: [customer email]
• Phone: [customer phone number]
• Return Shipping: Customer is responsible for return shipping costs unless otherwise specified.

2. Refund policy:

Refund Options:-

• Full refund
• Exchange
• Store credit
• Refund Processing Time: 3-5 business days excluding bank holidays.
• Refund Method: Original payment method

3. Exchange policy:

• Exchange Window: 60 days from the date of purchase.

Exchange Process:-

• Initiate exchange through email.
• Ship item back to us. Return shipping cost to be borne by the customer.
• Receive replacement item or store credit.

4. Damaged or Defective Items:

• Reporting: Report damaged or defective or expired items within 60 days of purchase.
• Resolution: We will require additional information or photos for resolution and shall process a return/refund accordingly.
• In case of return, cost of return should be borne by the customer.

5. Cancellation policy:

• Order Cancellation Window: Orders can be cancelled only before the items are shipped.

Cancellation Process:-

• Contact us through email or phone.
• We'll process your cancellation and shall refund your payment within 7 working days excluding bank holidays.

6. Contact Us:

If you have any questions or concerns about our return and refund policy, please don't hesitate to contact us.

• Email: Support@squarekart.in
• Phone: 9840277630
• Address: 2nd St, Moovendhar Nagar, Sri Krishna Nagar, Peace Garden, Iyyappanthangal, Chennai, Tamil Nadu - 600056.

By using our square cart app and making a purchase, you acknowledge that you've read and agree to our return and refund policy.